Managed IT Services

Serving as a true partner rather than just a vendor ensures your team has access to the right technology, rapid support, and reliable systems to maximize their performance. Inspirica IT provides managed IT services to help Oakland businesses operate more efficiently and effectively.

By managing your IT planning, setup, security, and ongoing support, Inspirica removes the burden of technology management. Oakland businesses working with Inspirica IT benefit from a dedicated team focused on maintaining secure, efficient, and productive operations, allowing you to concentrate on growing your business.

Your Managed IT Services Team

When your technology works, your team works. Slow systems, downtime, and tech issues hurt productivity and impact your customer experience. That is where Inspirica IT comes in.

With our managed IT services, you get a team of specialists who keep your systems running smoothly behind the scenes. We help prevent problems before they start, so your employees stay productive and your customers are satisfied.

This is not just a cost. It is an investment in the stability, security, and growth of your business. Inspirica IT helps you get the most out of your technology, every day.

Managed Services Providers
versus Break-Fix Services

When it comes to IT support, you have a choice. You can wait until something breaks, or you can prevent problems before they start.

Why choose Inspirica IT as your Managed Services Provider?

Comprehensive coverage of IT infrastructure

Flat, predictable monthly cost

Access to cutting-edge IT security systems

24/7/365 security monitoring

Proactive problem solving

Updates and fixes are included

Long-term solutions (to avoid recurring issues)

Fast response times (within minutes)

Minimal downtime (if any)

What you get with break-fix services:

Only show up when systems break down

Expensive, unexpected repair costs

Pricey security upsells after a breach occurs

No security monitoring

Reactive problem solving

Short-term solutions and band-aid fixes

Long response times (hours or days)

Extended downtime whenever something breaks

Lost productivity and revenue

Break-fix companies only get paid to perform damage control. We work proactively to ensure there isn’t a need for damage control.

Our Progressive Managed IT Services

vCIO Advisory Services

In-house CIO leadership doesn’t come cheap and it’s not always 100% necessary for growing businesses. Our vCIO services are designed to be used on an “as needed” basis. Whether you need expert guidance with budgeting, IT project execution, problem-solving, or anything else related to your IT infrastructure, we’ve got you covered.

Business Intelligence

Inspirica IT helps you use technology to grow your business. We go beyond basic IT support. Our team works with you to streamline workflows, track results with real data, and make smart improvements that enhance your bottom line. If you want technology that drives performance and customer satisfaction, Inspirica IT is ready to help.

Microsoft 365

Microsoft 365 is a powerful tool, but most businesses do not take full advantage of it. Inspirica IT helps you unlock its full potential. As part of our managed IT services, we set up and manage smart mail hosting, calendar syncing, hybrid cloud systems, and more, so your team works faster and more efficiently. With our support, Microsoft 365 becomes a driver of productivity, not just another app.

Cloud Computing

Our comprehensive managed IT services include specialized cloud computing solutions tailored to your business needs. Our cloud experts conduct a thorough business discovery to identify which operations are best managed off-site versus on-site, ensuring a customized cloud strategy that optimizes efficiency and supports your unique goals.

24/7 Remote Monitoring

Your business cannot afford downtime. As part of our managed IT services, we deliver 24/7 monitoring to keep your systems secure, stable, and performing at their best. We catch issues early, optimize performance, and give you peace of mind. While you focus on growing your business, we keep your IT running strong behind the scenes.

Productivity Management

Your productivity is the true product when you invest in Progressive IT. Our analysts measure your performance data to understand what’s working well, what needs improvement, and what the next best moves are.

Help Desk Support

Inspirica IT technicians are on call 24/7/365 to answer your questions, concerns, or any other inquiry about your IT infrastructure.

Productivity Measurement

Strong productivity is the true value of Exceptional IT. Our data analysis will measure outputs under a microscope to identify what’s working well – and how we can continuously optimize.

Our Mindset in Progressive IT

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High-Quality IT Security is the Standard

IT security is not a flashy add-on, upcharge, or hidden cost in Progressive IT. When you partner with Inspirica IT, security is a baseline ingredient in your service plan, period.

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Proactive IT is the Only Approach

Technology issues happen, that’s the reality of IT. Proper planning is the difference between a complete meltdown and a minor inconvenience. That’s why we manage problems in the early stages so you don’t experience interruptions.

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Growth Starts with a Customized IT Plan

Generic IT plans do not drive growth. Inspirica IT creates custom strategies built around your business goals. We help you maximize strengths, fix weak spots, and improve how your team works. The result is an IT plan that supports better performance and a better experience for your customers.

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You Deserve Quick Responses

Every minute stuck waiting on hold equates to lost revenue. At Inspirica IT, we hate long wait times and elevator music as much as everyone else. Clients can expect near-immediate responses from our technicians.

How Progressive IT Helps Businesses

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“Selecting Inspirica IT was one of the best decisions we’ve made. The Inspirica IT team has done a great job in managing our network, identifying and correcting any issues before they could impact our users, and provides us with a stable work environment for our users.”

— Jim Neitzel, IT Specialist, MHW
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"We Are Very Happy We Made The Switch To Inspirica IT For All Our IT Management. The Transition Went Smoothly, And The Service We Receive Is Outstanding."

- Rosa Schiro, Controller, IGEA Brain & Spine
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Take a look at more success stories.

Let’s talk about making IT a vehicle for growth.

Managed IT Service Tiers Pricing and Features

BASIC

RED

NO SLA - BEST EFFORT

125

PER USER (MRC)

MONTH-TO-MONTH PRICING
CONTACT US FOR CONTRACT PRICING

Remote End-to-End User and PC Support

9am-5pm (Normal Business Hours) Mon-Fri (Excluding Holidays)

4 Hours per Month Onsite Support (Scheduled in Advance)

Remote Moves/Adds/Changes/Deletions

24x7x365 Remote User Support

SLA Mean Time to Respond (Email/Phone)

SLA Mean Time to Repair (Remote)

SLA Mean Time to Restore

SLA Monitoring/Service Credits

24x7x365 Network Monitoring

Virtual/Physical Server Support

Antivirus/Malware/Patches Protection for PCs

Server Patch Management

Disaster Recovery / Business Continuity Support

SECURE

WHITE

SLA'S WITHOUT MONITORING

165

PER USER (MRC)

MONTH-TO-MONTH PRICING
CONTACT US FOR CONTRACT PRICING

Remote End-to-End User and PC Support

9am-5pm (Normal Business Hours) Mon-Fri (Excluding Holidays)

4 Hours per Month Onsite Support (Scheduled in Advance)

Remote Moves/Adds/Changes/Deletions

24x7x365 Remote User Support

SLA Mean Time to Respond (Email/Phone)

SLA Mean Time to Repair (Remote)

SLA Mean Time to Restore (On-site)

SLA Monitoring/Service Credits

24x7x365 Network Monitoring

Virtual/Physical Server Support

Antivirus/Malware/Patches Protection for PCs

Server Patch Management

Disaster Recovery / Business Continuity Support

SECURE +

BLUE

SLA'S WITH MONITORING

225

PER USER (MRC)

MONTH-TO-MONTH PRICING
CONTACT US FOR CONTRACT PRICING

Remote End-to-End User and PC Support

9am-5pm (Normal Business Hours) Mon-Fri (Excluding Holidays)

4 Hours per Month Onsite Support (Scheduled in Advance)

Remote Moves/Adds/Changes/Deletions + Active Directory

24x7x365 Remote User Support

SLA Mean Time to Respond (Email/Phone)

SLA Mean Time to Repair (Remote)

SLA Mean Time to Restore (On-site)

SLA Monitoring/Service Credits

24x7x365 Network Monitoring
MRC $65 per Network or Site +$20 per Node

Virtual/Physical Server Support
MRC $325 per Physical Server MRC $162 per Virtual Server

Antivirus/Malware/Patches Protection for PCs + Servers

Server Patch Management

Disaster Recovery / Business Continuity Support
Available